Privacy Policy

Last modified: January 11, 2020

Our Commitment

Acoustic Reproduction has a real simple way of looking at your privacy – it's yours. We will never sell (and have never sold) your information to anyone for any reason. We don't and won't make money by showing you advertising or other business's ads. Our platform is an experience for you and about you or your company, we want your experience to be safe, efficient and unique which enables us to earn your trust and respect.

Introduction

Acoustic Reproduction, LLC ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit any website owned by the Company, including without limitation www.upperlevelcrm.com, www.upperlevelhosting.com, and www.uppercutaudio.com, or links here (our "Website(s)") or any Services of the Company, as "Services" are defined in our Terms of Service https://portal.upperlevelhosting.com/clients/terms.html, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

It does not apply to information collected by:

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website(s) or the Services. By accessing or using the Website(s) and/or the Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Website(s) or Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

The Website(s) and Services are not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website(s) or the Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Website(s) or through the Services or through any of their features, register on the Website(s) or through the Services, make any purchases through the Website(s) or the Services, use any of the interactive or public comment features of the Website(s) or the Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at op@acousticreproduction.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of the Website(s) and Services, including information:

We collect this information:

Information You Provide to Us

Information that you provide by filling in forms on our Website(s) or through our Services. This includes information provided at the time of registering to use our Website(s) or Services, subscribing to our Services, posting material, or requesting further Services. We may also ask you for information when you report a problem with our Website(s) or Services.The information we collect on or through our Website(s) and Services may include:

You also may provide information to be published or displayed (hereinafter, " posted") on public areas of the Website(s), or transmitted to other users of the Website(s) or the Services or third parties (collectively, " User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website(s) or Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

Details of your visits to our Website(s) and use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website(s) or in connection with the Services.As you navigate through and interact with our Website(s) and Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically helps us to improve our Website(s) and Services and to deliver a better and more personalized experience, including by enabling us to:

The technologies we use for this automatic data collection may include:

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website(s) are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website(s). The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

Our primary purpose in collecting your personal data is to provide you with the Services you requested and other products and services which we believe will optimize your use of the Services. We may use information that we collect about you or that you provide to us, including any personal information:

In more legal terms, we process your personal data where we have your consent to do so or otherwise where it is necessary:

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. Our legitimate interests are those indicated with a "*" above. You can object to processing on any of these bases at any time and, if you do so, we will stop processing the personal data unless we can show compelling legitimate ground, which override your rights and interests, or we need the information in order to establish, exercise, or defend legal claims.

Data Storage and Retention

Your Personal Information is stored on our servers and on servers of database management service providers that we have engaged which are located in the United States.

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or as otherwise permitted or required by applicable law, rule, or regulation. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

We may also disclose your personal information:

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (" NAI") on the NAI's website.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website(s) or Services and visiting your account profile page.

You may also send us an email at brad@upperlevelcrm.comto request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website(s) or Services, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website(s) or Service users. Proper access and use of information provided on the Website(s) or through the Services, including User Contributions, is governed by our terms of use https://portal.upperlevelhosting.com/clients/terms.html.

To the extent permitted by the laws of your country, you may also have the right to access, correct, delete, restrict, be forgotten, or object to the processing of, or request data portability of the personal information collected about you subject to some conditions and exceptions.

Data Security

We endeavor to protect Personal Information submitted to Company via its Website(s) and in connection with the Services. However, because the internet is an open global communications vehicle, we cannot guarantee that information, during transmission through the internet or while stored on our system or otherwise in our care, will be safe from intrusion by others, such as hackers.

You may be able to create an account on our Website(s) or through our Services with a username and password. If so, you are responsible for maintaining the strict confidentiality and security of your account password, and you are responsible for any access to or use of the Website(s) or Services through your password or account, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify Company of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account at the end of each session. When you desire to cancel your account on the Website(s) or for the Services, it is your responsibility to notify Company. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would try to do so as promptly as possible under the circumstances, and, if we have your email address, we may notify you by email. You consent to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please email us at brad@upperlevelcrm.com with the alternative contact information you would like us to use.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website(s) home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website(s) and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at brad@upperlevelcrm.com. As it pertains to any of our services located in the EU, the controller of your Personal Information is Acoustic Reproduction, P.O. Box 772, Scotch Plains, New Jersey 07076.